Customer Service Representative Jobs in San Francisco, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 191 Jobs

Client Service Representative

  • San Francisco, CA
  • 8 hours ago
  • San Francisco, CA
  • 8 hours ago

National Labor Management Company is seeking experienced Client Services Representative (CSR) to assist City Manager in San Francisco and surrounding area. Full-time schedule, some hours are...

Bilingual Customer Service Sales Rep

  • Richmond, CA (12 miles from San Francisco, CA)
  • 8 hours ago
  • Richmond, CA (12 miles from San Francisco, CA)
  • 8 hours ago

Acapulco Rock & Soil is a dynamic and fast growing Landscape Supply Company with more than 20 years in business. We have a strong commitment to customer satisfaction and have established ourselves...

Customer Service Associate

  • San Mateo, CA (15 miles from San Francisco, CA)
  • 8 hours ago
  • San Mateo, CA (15 miles from San Francisco, CA)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Success Advocate

  • Oakland, CA (11 miles from San Francisco, CA)
  • 8 hours ago
  • Oakland, CA (11 miles from San Francisco, CA)
  • 8 hours ago

Title: Customer Success Advocate Location: Remote Role Duration: 6+month (extension and conversion possible) Shift: will be working in PST zone Details: The Square Financial Services (SFS)...

Remote Work

Customer Service - Whole Foods

  • Burlingame, CA (14 miles from San Francisco, CA)
  • 8 hours ago
  • Burlingame, CA (14 miles from San Francisco, CA)
  • 8 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Representative - Broadway Plaza

  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 8 hours ago
  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 8 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Agent - San Francisco Airport

  • San Francisco, CA
  • 11 hours ago
  • San Francisco, CA
  • 11 hours ago

Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...

Client Service Associate - NR

  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 15 hours ago
  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 15 hours ago

Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide...

Customer Service

  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 15 hours ago
  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 15 hours ago

Customer Service Job Poster : Jobs Skills:customerservice | Location: South San Francisco, California, United States Of America Views:9 The ideal candidate will have strong customer service...

Customer Service Representative

  • Alameda, CA (7 miles from San Francisco, CA)
  • 15 hours ago
  • Alameda, CA (7 miles from San Francisco, CA)
  • 15 hours ago

The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and...

Customer Service

  • San Francisco, CA
  • 17 hours ago
  • San Francisco, CA
  • 17 hours ago

Customer Service Call Center & Customer Service $ 20 / Hour location_on San Francisco, Californiapass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...

Pharmacy Customer Service Associate

  • Burlingame, CA (14 miles from San Francisco, CA)
  • 18 hours ago
  • Burlingame, CA (14 miles from San Francisco, CA)
  • 18 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 21 hours ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 21 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer service rep for a retail role at corporation (30 hours M-F)

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

We are a commercial food business in San Francisco that runs corporate lunch at companies all over the San Francisco Bay Area such as Yelp, Ebay and Walmart, and headquartered in San Francisco...

Customer Service Technician I

  • Oakland, CA (11 miles from San Francisco, CA)
  • 1 day ago
  • Oakland, CA (11 miles from San Francisco, CA)
  • 1 day ago

Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals,...

Demographic Data for San Francisco, CA

Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.


Local
National
873,935
34,286
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in San Francisco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in San Francisco, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in San Francisco, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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